Product Details

 

 

 

 

 

 

Payment

no layaway product 

Shipping

• *All international shipments are shipped EMS service only.

   

  *EMS service needs 3~7 business days ordinary.

   

  *Packages are precisely weighed after we process and pack your order.

   

  *Shipping fees are determined entirely by EMS.

   

  *Item being shipped within 3~7 day of receiving payment EMS in a box. (Exception dolls)

   

  *We are able to notify customers when their order ships as email with tracking number.

   

  *Paypal account is necessary to purchase our products. Please go to the Paypal website and register an account.

  In case of free delivery products, standard EMS service is provided. If you want other parcel companies you should pay for delivery cost.

Returns & Exchanges

There will be an additional 20% commission to cover the cost related to order if it is refunds for change of mind without any special reasons.

In case of returns due to other reasons except damage, customers should pay for return shipping costs.

Damaged products in purchasing and delivering can be returned and exchanged.

However, we do not take on responsibility for any damages caused by customers.

Our company checks dolls included in an order sheet and all items in detail.

When damages are identified, the product will be sent to us for repair or return and customer should let us know via email within 3days from a delivery day regarding this.

Please check the condition of products first in detail.

All documents, packaging, boxes etc. of the damaged product should be kept and returned with the product.

It is possible to return, exchange or refund the damaged products that were caused

by our company without extra fees. Please email to creaturedoll2016@gmail.com if you find any damages.

Product Inquiry

normal color